Refund policy
Bad Teddy Coffee Return & Exchange Policy
At Bad Teddy Coffee, we strive to ensure every purchase is perfect, but we understand that sometimes returns and exchanges are necessary.
Coffee:
We do not offer returns or exchanges on our coffee, as every batch is roasted to order for peak freshness and enjoyment!
Apparel & Gear:
Apparel and unopened gear may be returned for store credit or exchanged within 30 days of purchase, provided the items remain in sealed, original packaging. Please send returns to:
Bad Teddy Coffee
1013 SE 12th Avenue
Unit A
Cape Coral, FL 33990
1013 SE 12th Avenue
Unit A
Cape Coral, FL 33990
Brewing Equipment:
We do not accept returns or exchanges on brewing equipment or products that have been opened or come with a manufacturer’s warranty. However, we’re happy to help connect you with the warranty provider for assistance!
Need Help?
If you experience any issues with your order or have concerns about the quality of your coffee, we’re here to help!
Email Support: Reach us at Roar@BadTeddyCoffee.com
Disclaimers:
- All quality issues must be reported within 30 days of delivery.
- Please double-check your shipping address and order details upon receiving your confirmation email. Changes can only be made at this stage.
- Customers are responsible for shipping costs on all returns and exchanges, which are non-refundable.
Thank you for being a part of the Bad Teddy Coffee family—we appreciate your support and look forward to fueling your coffee adventures!